Warranty Information
BIXOLON has several Authorized Service Centers, which are conveniently located near you to assist you with all repair needs. Simply provide proof of original purchase date to ensure your printer is still under warranty coverage and send it to an Authorized Service Center near you. BIXOLON products are covered against material and design defects, and all replacements parts and labor are complimentary.
BIXOLON's has several Authorized Service Centers, which are conveniently located near you to assist you with all repair needs. Simply provide proof of original purchase date to ensure your printer is still under warranty coverage and send it to an Authorized Service Center near you. BIXOLON products are covered against material and design defects, and all replacements parts and labor are complimentary.
Out-Of-Warranty Repair
BIXOLON Authorized Partners can provide you with diagnostic services and assist in providing you with repair options that minimize cost and provide you with the high quality services you've come to expect from BIXOLON.
Variable Warranty Duration
Protecting printers with tailored warranty
durations to sustain your printer's performance
and prolong the life of the printer
Reliable Assistance
Help Desk telephone support and remote
diagnostics available 08:00-17:00 (local time)
Monday - Friday
Battery Replacement
Optional warranty extensions supports
battery replacement after battery has expired.
Battery Replacement
Optional warranty extensions supports
battery replacement after battery has expired.
Update software
Collaborative help to resolve everyday
software issues when device
software is updated
Update software
Collaborative help to resolve everyday
software issues when device
software is updated
Free Shipping
Free-of-charge return shipping
(Ground service only)
Best-in Service
BIXOLON service repair centers are fully
support and replace defected parts
Full Coverage
Cover for accidental damage to
internal and external components
through ongoing usage
RMA
Process of returning a product for
replacement or repair during
warranty period
