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Deliver Outstanding
Customer Experience

Solution GuideCase Study

From travel & tourism to bars and hotels, the hospitality industry is continually evolving. This multi-billion dollar global industry relies heavily on documenting its direct operations whether it’s a bar or restaurant linking its front of house and back-end operations, takeaways taking online orders, hospitality food labelling or a tour operators issuing tickets. Hospitality printing has always been an essential factor in the industry’s success. However, as the consumer becomes more central to all operations with a greater pressure to provide the ultimate customer experience through the use of different mediums of technology. Companies are quickly moving away from traditional forms of receipting, ticketing and labelling by investing in sophisticated printing hardware solutions. BIXOLON is a leading company in the hospitality printing market providing products and solutions that incorporate a variety of technologies to meet the changing trends of the hospitality industry.

Food and Beverage Solutions

The Food and Beverage industry is expanding worldwide due to the ever increasing variety of foods and drinks available paired in global economic and the increase in demand to eat out for leisure. From food management labelling to order ticketing and receipting, the demand for printed media are becoming essential in the smooth running the industry.

  • Point of Sales
  • Table-Side Ordering
  • mPOS
  • Food Safety
  • Food and Beverage Label
  • Customer Self Service
  • Online Ordering
  • Proof of Delivery
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Hotel and Lodging

As world travel is becoming more accessible, more people than ever are choosing to explore, whether it be for business or leisure creating a global surge in activity. With companies focusing on improving the customer experience. Technology, especially social media has become a driving force for hotels to engage customers, becoming more involved in the destination and self-promotion to enhance their products and services such as mobile check in, digital concierge service, gourmet dining at reasonable prices and provide multitude of languages for international guests. Tiering of accommodation has also driven technology, from budget to luxury companies are introducing different levels of technology to satisfy differing levels of customer requirements.

  • Concierge Service
  • Facilities Management
  • mPOS
  • Customer Self Service
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Sport, Entertainment and Leisure

The sports, entertainment and leisure industry has grown as an affordable pastime across all demographics of society worldwide. To maintain this growth, vendors are competing to develop and promote their services/products from either onsite at a venue level to online ticket purchasing or event promotion.

  • Point of Sales
  • Ticketing
  • mPOS
  • Customer self service
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Recent Developments in Food Allergen Management Labelling

As food allergy management continues to be a global hot topic, government food standards agencies across the world are putting pressure on hospitality companies to update their labelling of their pre-packaged for direct sale (also known as PPDS) foods to protect consumers health when purchasing food products. The updated labelling requirements include documenting the product’s name, a full list ...


Changing Times: The Advancements of Online Food and Beverage Ordering in a Covid Era

By the end of 2019, the food and beverage industry was valued at $5943.8 billion worldwide* however, due to the 2020 worldwide Covid-19 pandemic the industry has become one of the most hard-hit sectors. Plummeting sales due to forced closures followed by lack of customer confidence to return to their establishments since lockdown easing has forced restaurants, cafes, pubs and any business that ser...


XL5-40 Exclusive Linerless Label Printer, A Game Changer for Cost and Environmental Solutions

improvements, environmental regulation and TCO reduction are key points of all
businesses. Manufacturing and T&L are more focused on improving operations
like inventory management, shipping labelling, order releasing and packing.
Linerless labelling
solutions are a simple way to enhance the work process and reduce costs. Linerless
media is a...


Food Safety Labelling Solution with the XQ-840 Tablet Embedded Desktop Printer

There is a growing customer demand for a more efficient way to manage food safety labelling. Business owners are minimizing the amount of product that goes out of date and maximizing the use of their product. Product labelling should offer clear advice, but food safety labelling can add additional guidance that increases safety, improves procedures and a reduced impact on unnecessary waste therefo...


BIXOLON and Fresh KDS Announce Partnership with Integration of SRP-S300 Re Stick Printer

BIXOLON America, a leading global Mobile, Label and POS Printer manufacturer today announced the partnership with FreshKDS, a tablet-based kitchen display system that integrates with multiple POS systems including Square, Clover, Talech, and UNION. The latest Fresh KDS update takes advantage of Bixolon’s cutting edge technology built into the SRP-S300 Re Stick Printer offering customers a complete...